CRMmax
A typical helpdesk requires a proven logic to handle all incoming calls or emails or SMS. Your application needs to have this integration to eventually integrate sales, customer service and field staff to offer best of customer care to your end clients. With this vision, we have developed CRMmax, a web application on .NET platform. It’s a comprehensive CRM application, taking care of your L1, L2 support. Application has an in-built intelligence for call allocation and escalation. We have been successfully using the same for one of our esteemed clients.
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