Testimonials:
(Names are withheld for confidentiality concerns)
"THANK YOU - From our operations team to your operations team." - President, US-based leading Mortgage Lender

Toby
"Thank you very much. I'm most impressed. Keep up the good work." - Marketing Administrator, UK-based Technology Research Company

James
"Meet Shravan, he's helped us the past month with sales mining for emails and did a good job. You might want to talk to him about any needs you have." - CEO, US-based Gaming Server Company, new business through client references!

"Report looks perfect, I like the way they organized the data." - CEO, US-based New Economy Server Company


Sreenivas
"Thanks for your services. We have certainly benefited from your efforts in terms of market penetration, sales growth and brand awareness." - Senior Product Manager, Indian arm of Fortune 100 company
 
Business Process Outsourcing – Data & Voice

Process-Max started as a pure call center, working for a small US based chain of clinics. We grew from 2 call center agents, outbound calling to a strong team of 30 and helpdesks for some of prestigious names in the corporate today. Our call center floor runs blended processes – inbound helpdesk, outbound calling and web research. Following are some of services we offer–
  • Tele-calling B2B, B2C for –
    • Data Hygiene – update clients / vendors / prospects lists
    • Lead Generation
    • Surveys and market research
    • Brand promotion & concept selling
  • Internet Research & Data Capture
    • Email Blasting
    • Online research and analyses
  • Custom data conversion
  • Transcription Services
One of our clients for helpdesk services also uses our custom-built CRM application. We have always been trying to position as a complete solution providers to clients!

Infrastructure
  • Dedicated Leased Internet Bandwidth for data and voice transfer
  • CISCO, Linksys Routers, VoIP gateways and ATA boxes for voice applications
  • Dedicated ISDN line as back-up
  • Telephone lines from VSNL, BSNL for domestic operations
  • CMS for all needs of voice services
  • Modular call-center set-up with scalability option
  • Data conversion, formatting and reading software application

Check Case studies for details on our past projects …….
 
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